BPO · 2026
Great talent.
Great talent.
Real operations.
A market no one's watching yet — your customer and back-office operations, outsourced from Tashkent, Uzbekistan.
A market no one's watching yet — your customer and back-office operations, outsourced from Tashkent, Uzbekistan.
Launched in Tashkent in 2015 as a US-focused dispatch team, GTL Group is now a 500-person outsourcing engine — 350 onsite in shifts and 150 working from home — serving customers in 7 languages, around the clock.
We built our own software, staffed our own offices, and align our shifts to your market's business hours — so your operation runs with the quality of an in-house team at a fraction of the cost.
Dedicated teams for the work that drains focus and inflates overhead in-house.
Inbound customer service across voice, email and chat — multilingual, 24/7.
Lead generation, qualification and sales call handling for growing pipelines.
Document processing, data entry and admin with real-time reporting.
Accounts payable and receivable, invoicing and settlement support.
End-to-end sourcing, screening and hiring, delivered as a service.
Compliance monitoring, documentation and back-office support functions.
Seven languages live across onsite shifts and 150 work-from-home agents — with a ready pipeline of certified C1–C2 talent.
Onboarding 25 certified C1–C2 agents / month per language.
A young, English-speaking workforce with government backing for IT and service exports, and none of the crowding of the usual offshore markets.
Why we're based hereNot cheap seats, not enterprise headcount — a real operator you can scale with.
Cheap seats, but time-zone friction, rigid contracts and no real ownership of your operation.
Headcount at enterprise rates, with little domain knowledge or flexibility.
A proven, real-time operator. Hours aligned to your market, our own software, a real office, and the flexibility to scale up without re-papering contracts.
Live in 2–4 weeks. Built to grow with you.
Five-plus years running full back-office for US carriers — proof we can own a complex, real-time operation end to end.
Independence, OH
24/7 dispatch, safety management and accounting support.
Kings Mountain, NC
Dispatch, safety, accounting, maintenance, driver recruiting and log-book support.
Dallas, TX
24/7 dispatch, accounting and driver recruiting.
Charlotte, NC
Dispatch, safety & ELD and back-office support.
Uzbekistan is a quiet edge for the companies that find it first. The next step is a thirty-minute call.